Use code STRAYA35 for 35% off · Free Shipping A$130+

Home/Returns & Exchanges

Returns & Exchanges

Not the right fit? No worries. We offer hassle-free returns within 30 days.

30-Day Returns Policy

Return or exchange any item within 30 days of delivery — no questions asked.

Eligible for Return

  • Unworn, unwashed items
  • Original tags still attached
  • Returned within 30 days of delivery
  • Original packaging included
  • Incorrect item received
  • Faulty or damaged on arrival

Not Eligible

  • Worn or washed items
  • Items with removed tags
  • Personalised / name-printed jerseys
  • Items returned after 30 days
  • Sale items marked as final sale
  • Items damaged through misuse

How to Return

01

Contact Us

Email us at [email protected] with your order number and reason for return.

02

Receive Return Label

We'll send you a prepaid return label within 1 business day.

03

Pack & Post

Pack the item securely in its original packaging and drop it at any Australia Post outlet.

04

Refund or Exchange

Once received and inspected, your refund or exchange will be processed within 3–5 business days.

Refund Information

  • Refunds are issued to your original payment method.
  • Processing takes 3–5 business days after we receive the item.
  • Original shipping costs are non-refundable unless the item was faulty.
  • Exchanges are subject to stock availability.